Please Provide Us With Your Information Below and an Airoom Team Member Will Reserve an Appointment For You.
Please call our Service line at (847) 763-1100 with any questions or comments you may have. We’re looking forward to answering any questions and repairing and issues that may fall under your warranty. At Airoom, we understand the importance of exceptional customer service and prompt resolution of any issues that may arise. Our Service Request page is designed to streamline the process of addressing your service needs and ensuring that your experience with us remains positive and hassle-free.
Service Request Form
How to Submit a Service Request
- Complete the Form: Provide us with your contact information, including name, email address, and phone number below. Describe the nature of your service request in detail, including any specific concerns or issues you are experiencing.
- Provide Project Details: Let us know the details of your project, such as the date it was completed, the type of work performed, and any relevant reference numbers or documentation.
- Attach Supporting Documents (non-mandatory): If you have any supporting documents, such as photos or invoices related to the project, please attach them to provide us with a better understanding of the situation.
- Preferred Contact Method: Indicate your preferred method of contact, whether it’s via phone or email, and specify any preferred time frames for communication.
- Submit Your Request: Once you have filled out the necessary information, click the “Submit” button to send your service request to our dedicated team.
What to Expect After Submitting a Service Request:
- Acknowledgment: Upon receiving your service request, we will acknowledge your submission promptly, providing you with peace of mind that we have received your inquiry.
- Evaluation: Our skilled team will carefully evaluate the details of your request and assess the most appropriate course of action to resolve the issue effectively.
- Communication: We will reach out to you via your preferred contact method to discuss the next steps, gather any additional information if necessary, and provide you with a timeline for the resolution of your service request.
- Prompt Resolution: Our goal is to address your service request promptly and efficiently. We will dispatch our qualified professionals to assess and rectify the issue with the highest level of expertise and craftsmanship.
- Customer Satisfaction: At Airoom, your satisfaction is our top priority. We strive to exceed your expectations by delivering exceptional service and ensuring that your service request is resolved to your complete satisfaction.
This is beyond what we imagined when we began the process. They handled everything from designing, building, and even getting permits...We would absolutely use them again and recommend them to anyone who is looking to improve their home.
Airoom made our life so much easier from getting new appliances and designing our condo the way we wanted. My husband and I got a lot of compliments for our new condo. We will use them again for any future projects.
I recently placed a call for some warranty work and Emina was not only responsive but extremely nice and helpful. She scheduled for Ray to come out within 2 weeks and he resolved all of my minor issues in just a couple of hours. I am so relieved at how helpful they are even after my project was completed.
We're so thrilled with the results that we'll definitely be trusting Airoom with our master bath in the future. Highly recommended - thanks Airoom Architects, Builders, and Remodelers!
They have done great work for us. They were able to manage our project while we had a TON going on. We were thrilled that they could work in south suburbs and manage outdoor space as well as the interior.