Our Customer Experiences

Client Reviews

“Wow – All I can say is wow!” “It’s absolutely gorgeous!” and, “The room looks like it as always been there – down to each and every detail.” These are just a few of the comments from friends & family who have seen our beautiful…”— Read More Reviews.

Customer Communication

Undertaking any home renovation is a complex task. Part of what makes us leaders in the field is our belief that communication is central to successful work.

Orchestrating all operations through a central headquarters, we are in constant contact with all involved parties so that you don’t have to be. Our S.T.A.R.T.™ process assureds that nothing slips through the cracks as we manage dozens of individual vendors across an intricately planned schedule. All of this information is routed through a single point of contact who coordinates with you on a weekly basis.

We also take advantage of the latest in technology to facilitate communication. We have a complex intranet that allows us to manage information flow digitally, tracking and logging everything Our internet site lets you check the progress of your project at any time simply by logging on, from anywhere in the world. We’ll even email you regular status reports if you like.

At Airoom, communication means that you are kept in the know without having to be in the field. Communication lets you get on with your life.

*S.T.A.R.T.™ is a trademark of Airoom, L.L.C. and not an implied guarantee. All rights reserved © 2010

Customer Satisfaction

Airoom continually strives to be as perfect as possible in an industry where perfection is not easily achieved.

Since 1958, that has been our goal. In order to realize total customer satisfaction, Airoom combines a full-time staff of architects, designers and construction teams with exceptional project planning. The result is a smooth, hassle-free process that delivers the highest standards of quality craftsmanship and service.

This extraordinary combination of people, experience and technology is called S.T.A.R.T.™: the System To Assure Resources & Timing. It is the proprietary process by which we’ve both renovated and created over 12,000 homes and businesses.

We are proud of our reputation and are confident our Recommendation Book will tell you something about our honest desire to obtain total customer satisfaction.